At IT Luggage Store (“we”, “us”, or “our”), operating at www.worldofsuitcases.com, we are committed to protecting your privacy while providing quality travel solutions from lightweight cabin luggage to durable 5pc sets. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

To provide our services for travel-savvy customers seeking eco-friendly, expandable, and extra-strong luggage solutions, we collect:

  • Personal Information: Name, email address, shipping address, phone number, and payment details when you make a purchase (though we never store full payment information).
  • Transaction Data: Details about purchases of our cabin luggage, hold luggage, or complete sets.
  • Technical Data: IP address, browser type, device information, and how you interact with our site.
  • Communication Data: Records of your enquiries to [email protected].

2. How We Use Your Information

We use your data to enhance your shopping experience for quality travel gear:

  • Process orders for our lightweight, expandable, and eco-friendly luggage collections
  • Provide customer support for your travel essentials purchases
  • Improve our website and product offerings (from medium suitcases to extra-large options)
  • Send order confirmations and shipping updates
  • Detect and prevent fraud (especially important for our global customer base)
  • Comply with legal obligations regarding international sales

3. Data Sharing and Disclosure

We may share your information with:

  • Payment Processors: To securely complete transactions for your luggage sets or individual suitcases (PCI-DSS compliant services only)
  • Shipping Providers: To deliver your cabin or hold luggage worldwide (excluding some remote areas)
  • Legal Authorities: When required by law or to protect our rights

We never sell your personal data to third parties for marketing purposes.

4. Data Storage and Security

Your data security is as important to us as the durability of our extra-strong suitcases:

  • All data is stored on secure servers with industry-standard protection
  • SSL encryption protects all transmitted data during checkout
  • We implement strict access controls to personal information
  • Payment details are processed securely and never stored in full on our systems

5. Your Rights

As a valued customer shopping for quality travel gear, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal requirements)
  • Object to certain processing activities
  • Withdraw consent where applicable

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your shopping experience for luggage sets and travel accessories:

  • Essential Cookies: Necessary for secure checkout processes
  • Analytics Cookies: Help us understand how customers browse our cabin luggage and suitcase collections
  • Preference Cookies: Remember your selections (like currency preference)

You can manage cookie preferences through your browser settings. Note that disabling some cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be transferred outside the UK/EEA. We ensure all transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy to reflect changes in our practices.

9. Contact Us

For privacy-related questions about your travel essentials shopping experience, contact our Edinburgh-based team:

IT Luggage Store
87 Lauriston Pl, Edinburgh, GB EH2N 5LH
Email: [email protected]
Hours: Monday-Friday, 9:00 AM to 5:00 PM GMT